Not a law firm or bank
Unhold is not a law firm, not a bank, and not affiliated with the Reserve Bank of India (RBI). We provide document-preparation and case-tracking tools only. For cyber fraud, call the National Cyber Crime Helpline 1930.
The fine print, in plain words
Legal disclaimer
Privacy policy →No guaranteed outcome
I understand Unhold does not guarantee unfreezing of my account or release of funds. I am solely responsible for reviewing all drafts before sending them. I will not upload banking passwords, UPI PINs, or full Aadhaar numbers.
Drafts only
DRAFT ONLY — REVIEW BEFORE USE
Fees
Success fees apply only after verified release of frozen funds, as confirmed by you with supporting evidence. Unhold never charges fees merely to attempt an unfreeze. Tier payments unlock features only — they do not bypass escalation proof requirements.
Bank rankings
Bank rankings on Unhold are based on anonymized user-reported outcomes. They are not official RBI data, regulatory ratings, or bank endorsements. Sample sizes below five cases are not shown publicly.
How AI is used
Unhold uses AI to classify cases, verify uploaded documents (including scanned IDs and bank statements), and draft letters. With your consent, case data — including document images — may be processed by AI providers outside India. You may withdraw AI consent at any time; withdrawal does not delete prior audit logs.
What to upload
Upload only documents you own or are authorized to share. Never upload net-banking passwords, UPI PINs, OTPs, or full Aadhaar. Mask government ID numbers to last four digits where possible.
Human review
Trained human reviewers may access your case when automated confidence is low, panic keywords are detected, or you request assistance. Human review does not constitute legal advice.